is a unique gathering in Italy, designed to be a knowledge incubator and an opportunity accelerator for the integrated services sector through networking, one-on-one discussions, and training sessions. An occasion where professionals, companies, startups, and public and private clients can collaboratively redefine the boundaries of the new social habitat within a global context increasingly attentive to sustainability issues.

The role of facility management is to tackle, within a process of epochal transition, a difficult yet necessary challenge. This commitment primarily focuses on the development and implementation of new sustainable technological solutions.

The objective of this new edition of Forum Facility is to share, with the key players in the services sector, the vision of a highly probable future in which the demand for efficiency, productivity, and safety converges with the realities of constant global demographic acceleration and the remarkable expansion of built space. It is a scenario as exciting as it is unsettling, one that will define the scale and boundaries of a new market, unprecedented in many respects for its size and complexity, which we will need to manage with new tools.

The transition from a “Labour Intensive” to a “Capital Intensive” production sector will require significant investments and new skills. Consider what has happened over the last 50 years in agriculture, where a meticulous process of integrated design, coupled with the targeted application of chemistry, physics, and precise planning, has quadrupled global agricultural production while reducing the average labor cost to around 20% of the total production value, and within a range of 15% to 30%. In the integrated services sector, particularly in cleaning services, the average labor cost as a percentage of production value stands at approximately 80%.